Terms of service

OVERVIEW
This website is operated by T&B Appliance. Throughout the site, the terms “we”, “us” and “our” refer to T&B Appliance. T&B Appliance offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

SECTION 1 - ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.

SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

SECTION 5 - PRODUCTS OR SERVICES (if applicable)
Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.
We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e‑mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

For more detail, please review our Returns Policy.

SECTION 7 - OPTIONAL TOOLS
We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.
You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.

SECTION 8 - THIRD-PARTY LINKS
Certain content, products and services available via our Service may include materials from third-parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e‑mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

SECTION 10 - PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy. To view our Privacy Policy.

SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

SECTION 12 - PROHIBITED USES
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.
We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.
You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall T&B Appliance, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licencors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

SECTION 14 - INDEMNIFICATION
You agree to indemnify, defend and hold harmless T&B Appliance and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licencors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

SECTION 15 - SEVERABILITY
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 16 - TERMINATION
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

SECTION 17 - ENTIRE AGREEMENT
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

SECTION 18 - GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of United States.

SECTION 19 - CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

SECTION 20 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at tandbappliance@gmail.com.

Policy/Terms Of Service  

 

By using this website, you agree to the following terms of service:

 

 

*All appliances sold by T&B Appliance come with 120-day parts and labor warranty.

*Our warranty is non transferable.

*Our warranty is void if the appliance is tampered with or attempted to be repaired by a non-T&B Appliance owner/employee.

*All sales are final, no refunds, no returns, no exchanges, unless otherwise stated from the owners.

*If an issue occurs with an appliance under our warranty, first we will try to diagnose it over the phone to try to save both us and your time of setting up an appointment to come diagnose it. If an over the phone diagnose does not resolve the issue, we will then set up a time to come diagnose the appliance.  It will be repaired in a timely manner.

*If an appliance is deemed unrepairable by the owner, it is up to our discretion for the next step such as a replacement of equal or lesser value of the unrepairable appliance or a refund.

*If parts are required to be ordered for a broken appliance under our warranty, we are not responsible for any out of stock or discontinued parts. At that point the decision will be up to the owners on what can be done to repair the appliance, replace the appliance or offer a refund. Please expect a reasonable amount of time for a part to be shipped to us if needed.

*We are not liable for customer satisfaction. Our warranty ensures that our appliances work to their full capability, it does not ensure clients personal taste, preference or expectations of the appliance.

*We only do repairs on appliances that were purchased by us. After the 120-day warranty we offer a repair service on our appliances. $75 diagnose fee for Medford, all other surrounding areas will be charged accordingly at owners’ discretion. All repairs will come with our 120-day warranty on the parts that were replaced.

*We are not liable for any issues, damage to the appliance or home, injuries, or any other problems that may occur during the time that the client installs, hooks up or during use or ownership of the appliance.

*We are not liable for any damage or injuries during time of customer transportation of the appliance, installing the appliance or moving the appliance. If any damage is done to the appliance during any of the stated times while the appliance is under warranty, appliance can be repaired at client’s expense.

*Any service calls made under the 120 day warranty because of a supposed issue with the appliance are free, unless the issue with the appliance or anything in the home/environment where the appliance is located has caused the issue with the appliance. This includes but not limited to: clogged dryer vent, kinked dryer vent, faulty electrical or outlets in the home, uneven flooring, or clients negligence in transporting or installing the appliance, etc. It is up to the owner's discretion whether the issues was caused by one of the above described (but not limited to) cases. At this point, if the issues occurred not on T&B Appliance's doing, there will be a $50 service charge for the appointment made. 

*If client’s vent system in the home is dirty from lint build up or has a clog, we are not responsible for clearing it out.

* If a clogged vent system in the home causes any damage to a dryer purchased from T&B Appliance, the necessary repairs will not be covered under warranty. But we can repair it under client’s expense.

*T&B Appliance includes and installs all dryer and range cords with every sale. If buyer chooses to include and/or install his/her own dryer or range cord, we are not liable for any injury, damage to the appliance itself or home or other issues caused by a cord that was in poor condition or was not hooked up to the appliance properly.

 

*Cash only for payment, full amount due at time of delivery or pick up.

*We recommend having the exact amount of change ready for the delivery/ pick up as we may not always have proper amount of change needed for you.

*Please have all gates open, animals such as dogs, chickens etc. put away, space ready to accommodate our delivery truck and trailer (if possible), payment ready and a designated location ready where you’d like the appliance dropped off at our scheduled time for delivery.

*We must have a 2-hour time frame of arrival for time of delivery. Please be there at that full scheduled time.

* We must have a 2-hour time frame of arrival for repairs/ warranty work. Please be there at the full scheduled

 time.

*We try our best to do same day or next day delivery for our local area. But we are only a 2 person team, so we may not always be able to deliver that quickly. If a client is 30 minutes or more outside of the Medford area, please expect a little longer wait time for delivery.

*We offer free delivery within 10 miles of our location in Medford. Outside areas will be charged accordingly at owners’ discretion.

*We do drop off delivery only, we do not install/ hook up appliances. We do not move the appliances up or down any stairs or steps.

*We can move the appliance into a garage, out of the way, under a carport or elsewhere that is reasonable for the owner to move it by himself.

*For liability reasons we can not allow a client to use any of our equipment such as hand trucks, tools, tie downs, or any other equipment owned by T&B Appliance.  

*Client’s also have the option to pick up if necessary, at our disclosed location in Medford.

*For clients who pick up an appliance from out of the local Rogue Valley area, the appliance must be brought back to us for any necessary repairs if any issues occur during the time of our warranty. We are not liable to travel out of our service area to fix an appliance unless other wise stated by the owner. We will not send parts by mail or order parts online for the client to try to fix the appliance on their own. We are not subject to pay any expenses for the client to order parts or call another appliance service to repair our appliance under our warranty. We do not owe any compensation such as fuel expenses, extended warranty, or discount on the appliance if client must travel back to us to have their appliance repaired, exchanged, or returned.

*All deposits are non-refundable.

*We are not subject to hold an appliance for a client for more than a week unless stated otherwise by the owner.  

*All clients to do due diligence to ensure dryers are the correct hook up they need (gas, electric, or propane). 

*All clients to do due diligence on all appliances measurements to ensure it will fit properly in their designated space for the appliance. No refunds, returns, or exchanges will be accepted due to buyer negligence caused by the above stated instance unless otherwise stated by the owner.

*All of our appliances are as pictured in our ads. In some cases pictures do not show minor scuffs, scratches, dents/dings or other normal wear and tear and should be expected on some appliances as they are used.

*All appliances are a on first come first serve basis unless otherwise agreed upon with the owner.

*Once client has scheduled a time for pick up or delivery of an appliance, we will mark and considerate at pending sale until the appliance is picked up or delivered.

*Our hours of operation are subject to change without notice, causes may include but not limited to holidays, emergencies, etc.

*We are not liable for any unexpected or unscheduled down time or issues with our website but will be resolved as quickly as possible.

*Our website, messages, texts, and emails are open 24/7 but may not be answered right away. All calls, messages, texts, and emails will be answered as quickly as possibly as we’re very responsive. Please allow 48 hours at a maximum for a response in case a message or call is missed, we’re busy or an emergency occurred.

*All of the above statements are subject to change at the owner’s discretion. All final decisions or resolutions are to be made by the owner.

 

 

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