We use The Orginal Blue Book for Major Appliances as a pricing guide for all of our repairs. This ensures that we charge a fair job rate and also helps us be consistent with every customer. Once our technician has diagnosed your appliance, he will come to you with a quote for the repair prior to any work being done. At that point you and your technician can discuss your options concerning repairing your appliance and what his proffesional recommendation is.

Our top priority is always you! So we strive to obtain the best customer service in the Rogue Valley. Our technichians are on time, courteous of your home, thorough, and most importantly, honest. We make it a point to be very transparent with you regarding the repair or purchase from start to finish. We also give any helpful tips or recommendations that may be of use to you! Our office staff is polite and ready to help! They will maintain constant communication on when the expected arrival time of the techician is. They are always happy to answer any questions or recieve feedback.

We are confident in our skills, parts, technicians and knowledge. That's why we offer a 1 year part and labor warranty on all repairs! We believe in being thorough no matter the size of the job at hand. Being thorough helps us make sure nothing was overlooked and that the job was completed properly. With over 200 5-star testimonies you can’t go wrong with choosing T&B! You can also have the peace of mind knowing we are fully licensed and insured.